Wednesday, February 3, 2010

directv it is

continuing the comcast saga. . . on monday when i called to get new service on friday i added cable tv to the mix. we have directv (have had it for 10 yrs) but with comcast's package it was going to be cheaper to go with them (since we have telephone/internet with them). on monday i was told their technician did not need to come out to set up service, we could just plug in to the wall and be all set. they were concerned that the dvr wouldn't arrive by friday since they would be mailing it so i was going to go to the comcast store to pick it up. yesterday a technician called saying he would be there friday. i called comcast today just to verify what was going on. she said a technician did need to come out. i asked if he would have the dvr with him. she said we weren't scheduled to get cable tv, just internet/phone. she also said we would have to cancel our current appointment and do another appointment to include the cable and she couldn't guarantee we could get it on friday until she cancelled the other appointment.

i called directv. they will be there tomorrow.

have i mentioned comcast sucks?

2 people are laughing with me:

Sarah - Kala said...

Comcast does suck.
So does Oceanic Time Warner.
Thinking strongly about DirectTV.

The Wades said...

I love our Comcast. That stinks they are messing up so bad.